- Interpersonal Skills: Excellent communication, networking and negotiation skills with the ability to engage internal and stakeholders at all levels
Commercial Aptitude: A proven capability in managing public services in a highly business-like manner, offering expertise in business growth, productivity improvement, cost reduction and customer service excellence
Leadership and Management: An impressive track record of inspiring people, in managing at all levels, in presenting a clarity of vision for others, developing extremely successful teams and making a difference to the lives of others.
Marketing: A great ambassador and spokesperson for any organisation, and charismatic communicator, who through proactive awareness raising, attracts positive media interest.
Change Management: Significant strengths in managing organisations through the process of change, redesigning processes, policy and procedure, creating operational standards, improving service, performance and operational effectiveness and efficiency.
Decision Making & Team Building: A reputation for acting decisively and taking responsibility. Being prepared to make difficult decisions. Empowering, developing and motivating others. Defining roles and responsibilities and co-ordinating others. Recognising and rewarding good performance and building effective teams.
Supporting and Co-operating: Frequently consulting others and recognising their contributions. Understanding other people, showing empathy when required. Acting ethically and treating people fairly. Improving service, responding to needs, showing courtesy and dealing appropriately with complaints.
Interacting and Presenting: Quick to establishing lasting and useful relationships with people. Successfully negotiating, mediating and persuading. Communicating and presenting effectively, adapting style to suit listener and circumstances.
Analysing and Interpreting: Accomplished at gathering information and evaluating it critically. Making sound and rational judgements and producing solutions to problems. Writing in an engaging style and adapting writing to suit the intended readership. Sharing information and expertise with others. Actively seeking to develop job knowledge and skills
Creating and Conceptualising: Regularly generating new ideas and readily considering new approaches. Anticipating future trends and imagining future possibilities. Having a clear vision of long term goals and developing a strategy to achieve them.
Organising and Executing: Always working to high standards and constantly monitoring own performance. Working systematically, setting objectives and prioritising effectively. Using time efficiently and monitoring progress against deadlines and milestones. Being committed to excellence and the organisation. Accepting directions and complying with the rules. Being dependable and working autonomously.
Adapting and Coping: Consistently adapting and responding well to change. Remaining composed and effective in ambiguous or uncertain situations. Working productively under pressure and relaxing outside work. Keeping emotions under control and maintaining a positive attitude despite setbacks. Using criticism constructively.
Enterprising & Performing: Constantly working energetically and showing persistence. Acting on own initiative and seeking challenges and demanding goals. Thinking commercially and prioritising financial considerations.
Independently assessed as part of an SHL Research Project designed to identify key competencies and the behaviours indicating excellent performance .
Commercial Aptitude: A proven capability in managing public services in a highly business-like manner, offering expertise in business growth, productivity improvement, cost reduction and customer service excellence
Leadership and Management: An impressive track record of inspiring people, in managing at all levels, in presenting a clarity of vision for others, developing extremely successful teams and making a difference to the lives of others.
Marketing: A great ambassador and spokesperson for any organisation, and charismatic communicator, who through proactive awareness raising, attracts positive media interest.
Change Management: Significant strengths in managing organisations through the process of change, redesigning processes, policy and procedure, creating operational standards, improving service, performance and operational effectiveness and efficiency.
Decision Making & Team Building: A reputation for acting decisively and taking responsibility. Being prepared to make difficult decisions. Empowering, developing and motivating others. Defining roles and responsibilities and co-ordinating others. Recognising and rewarding good performance and building effective teams.
Supporting and Co-operating: Frequently consulting others and recognising their contributions. Understanding other people, showing empathy when required. Acting ethically and treating people fairly. Improving service, responding to needs, showing courtesy and dealing appropriately with complaints.
Interacting and Presenting: Quick to establishing lasting and useful relationships with people. Successfully negotiating, mediating and persuading. Communicating and presenting effectively, adapting style to suit listener and circumstances.
Analysing and Interpreting: Accomplished at gathering information and evaluating it critically. Making sound and rational judgements and producing solutions to problems. Writing in an engaging style and adapting writing to suit the intended readership. Sharing information and expertise with others. Actively seeking to develop job knowledge and skills
Creating and Conceptualising: Regularly generating new ideas and readily considering new approaches. Anticipating future trends and imagining future possibilities. Having a clear vision of long term goals and developing a strategy to achieve them.
Organising and Executing: Always working to high standards and constantly monitoring own performance. Working systematically, setting objectives and prioritising effectively. Using time efficiently and monitoring progress against deadlines and milestones. Being committed to excellence and the organisation. Accepting directions and complying with the rules. Being dependable and working autonomously.
Adapting and Coping: Consistently adapting and responding well to change. Remaining composed and effective in ambiguous or uncertain situations. Working productively under pressure and relaxing outside work. Keeping emotions under control and maintaining a positive attitude despite setbacks. Using criticism constructively.
Enterprising & Performing: Constantly working energetically and showing persistence. Acting on own initiative and seeking challenges and demanding goals. Thinking commercially and prioritising financial considerations.
Independently assessed as part of an SHL Research Project designed to identify key competencies and the behaviours indicating excellent performance .